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Trust at the center. 
 Clarity in every contact.

The leading AI-native customer communications platform built for business conversations at scale.

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One platform to power every touchpoint

Built on trust, reliability, and world-class communication tools, Dialpad brings calling, messaging, meetings, and support together in one AI-powered platform. 



Discover Dialpad AI

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Trusted by enterprises everywhere

Optimized for uptime, safety, and integration

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Reliable and resilient

Dual-cloud architecture ensures enterprise-grade uptime without single points of failure, keeping teams connected and protected.
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Secure and private, by design

Safeguard sensitive data with role-based controls, custom retention policies, and real-time PII redaction.
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Works with your stack

Instantly connect with tools like Salesforce, Zendesk, and Google Workspace. 
No dev team required.

Built for the real conversations that drive business

10B+

AI-enabled conversations

750m+

AI Recaps

470m+

AI CSAT scores

Enterprise-grade, without the complexity

Get enterprise-grade security, global compliance, and rapid deployment with flexibility for IT and speed for CX.

24/7 Support

24/7 Support

Robust Disaster Recovery

Robust Disaster Recovery

100% Uptime SLA

100% Uptime SLA

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A platform built to protect what matters

From infrastructure to AI, every part of Dialpad is designed to secure your data and privacy.

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People at the core. 
 Intelligence at the edge.

Dialpad’s Human + AI approach keeps people in control. AI helps. Agents lead. With real-time transcription, smart summaries, and guided responses, every interaction gets sharper.

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Scale service with AI

Dialpad AI Agents

Voice and digital agents that understand customer intent, automate common inquiries, and seamlessly escalate to human agents with full context.

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A whole new level of support

Dialpad Support

Cloud-based support and contact center solution with AI that helps expedite onboarding, simplify coaching, and delight customers.

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Get prospects to yes faster

Dialpad Sell

Cloud-based sales outreach solution with AI that automates playbooks, gives in-call coaching, and helps your team win.

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Connect in one app

Dialpad Connect

An all-in-one customer communication platform with AI that takes notes, delivers insights, and helps your team stay productive.

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Explore expert reviews, insights, and essential product guides.

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Experience the
new standard in CX

See why today’s leading businesses trust Dialpad to power their customer communications.

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